They never call back
The time frame that our officers have to respond to your call back request is normally regulated in a Code of Practices and other local regulations. […]
Month: October 2015
Aggregator : it’s just one company who does this
The way some phone bills are structured, can be confusing. On some phone bills, only the aggregator is stated but the company that supplied you […]
Call charges on phone bill: I never spoke to anyone
A phone bill can be confusing, especially when you are not familiair with the descriptions of the products used on the phone bill. Every phone bill […]
They call you and then charge you
You can not be charged for any incoming phone call, except when you confirm that you will accept the incoming call costs. This happens when you’re receiving […]
They’re all overseas content providers
As where it concerns Content Providers, this statement is often true. The vast majority are content providers who sell their content all over the world, so chances […]
Help desks: not answering calls
As mentioned in another comment, some Content Providers do not have any presence on Australian shores, and have their customer services handled by, in cases, […]
